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Our Partners


Shropshire NHS Audiology

Shropshire NHS Audiology has an unparalleled reputation for quality audiology services. It is the only audiology service provider in Shropshire to be accredited by the United Kingdom Accreditation Service (UKAS), which recognises quality for commissioners, providers and users of services with patient quality outcomes at its core.

Signal: The Hub hosts Shropshire NHS Audiology three days a week for appointment only services, including assessments, follow-ups and repairs. We work closely with this hospital department on tinnitus support groups in Shrewsbury and Telford, as well as on a project allowing people to try out the latest streamer devices. To find out more about this project, click here.



Shropshire RCC Logo

Shropshire Rural Communities Charity – Hearing Loss Support

Shropshire Rural Communities Charity is an independent charity established over 50 years ago to benefit people in Shropshire, Telford & Wrekin. It is one of 38 Rural Community Councils operating throughout England funded by the government, local authorities, charitable trusts, public donations and membership subscriptions.

It aims to improve quality of life and to strengthen communities in the county. The organisation has a strong local track record with funders for delivering a wide range of quality services and projects to local people. It is supported in its delivery through strong links and partnerships with the private sector and local businesses.

Hearing Loss Support volunteers provide information, advice and practical support to hearing aid users in Shropshire, Telford & Wrekin. Its volunteers are trained by Shropshire NHS Audiology and, as most of them are hearing aid wearers themselves, they know from personal experience about adjusting to a hearing impairment.




VISS – British Sign Language interpreting agency

The Visual Interpreting and Communication Service in Shropshire (VISS) is a not-for-profit company providing professional communication services for Deaf, deafblind and hard-of-hearing people living in Shropshire and Telford & Wrekin.

VISS began life in 1994 as part of Shropshire Disability Consortium. In 2004 the Consortium dissolved and VISS was then set up as an independent not-for-profit company continuing to deliver high quality and professional communication services throughout the county, and sometimes further afield.

VISS has now been providing BSL interpreters (Language Service Professionals) in Shropshire for almost 15 years and employs two members of the Register of Sign Language Interpreters and a full-time bookings coordinator and runs an active user group.




Shropshire Council’s Sensory Impairment Team

Shropshire Council’s Sensory Impairment Team offers free and expert sensory impairment assessments to residents of Shropshire. To learn more about this service, please visit their website by clicking here.




Workers Education Association

At Signal: The Hub, the WEA provides excellent lip reading courses, offering a great way to help people with hearing loss to maintain communication with friends and family. To check out all of the other services that they offer, please visit their West Midlands web page.




The Links Café

The Links Café operates from within Signal: The Hub as a Community Interest Company with an ethos of promoting inclusion. It provides employment and volunteering opportunities to vulnerable adults and, of course, great cakes, snacks, tea and coffee.